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Salesforce
Automation & CRM
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The
Brasket Group has implemented many salesforce automation projects,
and specializes in rapid deployment of software-as-a service
(SAAS) solutions.
BrasketGroup
has experience with a number of packages (Salesforce.com®,
Dovarri®, SugarCRM®,
Entellium®, and others, but our expertise
is helping clients first define their desired sales and service
outcomes and best practices-- selecting the right SFA/CRM package
is secondary.
Our
Readiness, Implementation, and Training process has been refined
by successful engagements, and blends sales strategy and front-line
experience with superb technical ability.
Contact
Us for a free & fast consultation.
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Our
Process
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Review
offering, pricing, and current sales strategy. |
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As
needed, survey sales reps, management, operations, and clients. |
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Determine
desired sales outcomes and impact on sales operations. |
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Create
Gap Analysis between desired outcomes, best practices, and existing
methods. |
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Prescribe
salesforce automation/CRM program to address Gaps. |
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Implement
the SFA/CRM; tie in with other applications as needed. |
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Train
the salesforce, managers, and other users. |
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Assist
with ongoing use of the salesforce automation tools and reporting
capabilities. |
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Measure
results against expectations; adjust as required. |
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Which
Package to Choose?
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Once
we understand your business goals, processes, budget, and requirements,
we can help you select the best-fitting SFA/CRM solution.
Here
are some anecdotal observations:
Salesforce.com - an 800-pound gorilla because it works -- and
extremely easy to configure and manage -- we've had engagements
where we nailed down the workflow and requirements in the morning,
and had Salesforce.com up & running by afternoon.
Sugar CRM - Open-source -- if you have PHP folks on staff, this
may be an easy choice for you.
Entellium - of all the Salesforce.com challengers, this one
has some unique advantages.
Dovarri -- forces sales process and steps on the reps -- better
suited for high-turnover inside operations - Hosted or
ASP, ideal for mobile applications, .NET based for easy internal
integration, and priced for rapid ROI
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